Hotels Guide - Part 4 of 4


Advance payments of hotel reservations

a) The hotel owner will be able to subordinate the acceptance of the order of hotel booking, to the imposition of an advance amount (guarantee or cause deposit).

This advance amount will always have the character of guarantee deposit, except for the case in which the hotel owner has specified that it's a guarantee.

If the hotel owner has requested an advance payment, the conclusion of the hotel contract won't be definitive until the imposition of the amount is not made or demonstrated the evidence of the payment.

b) The hotel owner will make acknowledgement of receipt of the advance payment of the hotel booking no later than 24 hours after receiving it.

c) the amount o be paid of the advance payment of hotel reservations is usually the price of the ordered services (room, foods, etc.) for a one-night lodging in low season and three nights in high season.

Documents of the hotel booking

1) Principle of voucher acceptance: The hotel owner is entitled to either request the prepayment or a partial advance payment.

If he refuses to such power, he agrees to accept the voucher.

The travel agent recognizes the voucher as a payment guarantee that must be paid according to conventional norms and terms.

2) The simple voucher.

The benefits that should appear in detail, especially the arrival and departure dates, they can comprise only the normal services (room and foods).

3) Voucher "full credit".

The emission of this voucher can convey an extension of the normal hotel services, should be subordinated to a specific agreement between the hotel owner and the travel agent.

Payment due to the hotel owner

The prices fixed by the hotel owner to the travel agent for the services making object of the hotel contract, will not be, in any case, higher to those of the hotel rate applied to direct clients, when the invoice is paid by the agent or liquidated directly by the traveler.

When the hotel owner has agreed the special prices in the phases of the hotel reservations, he won't be able to demand greater retribution than the agreed rate.

The hotel owner agrees to respect the prices suited in the contract.

In the event of any modification of prices, a 30-day adjustment term is foreseen for the application of new prices.

This price modification won't be applied to the hotel reservations already confirmed.

The benefits the travel agent will pay are those that appear in the reservation document directed to the hotel owner.

a) Except in case it's been agreed that the invoice be paid directly by the traveler, is the travel agent who has concluded the hotel contract the one who should debit the invoice.

b) The payment of the invoice will be made by the agreed terms or, in absence of a contractual stipulation, within a 30-day frame after receiving the invoice. After the 30 days, the due sums will be increased with an interest fixed to the percentages for every month of delay.

The opening amount of the debit will be increased with the 5% for recovery expenses.

c) For long duration lodgings, the hotel one will be able to request the travel agent, to pay in the course of lodging, the parts of services already given.

d) In the event of hotel booking made by the travel agent for services whose payment will be executed directly by the client, the hotel owner agrees to guarantee the agent's commission.

For such reason the hotel owner can refuse to accept the payment by means of a credit card.

Glossary of terms used in hotels booking